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    Question

    In the following questions, each sentence is divided

    into four parts, which are labelled a, b, c, and d, one of these parts may contain an error. If the sentence is grammatically correct and free from any error, choose No error. The new policy aims (a) to reduce operational costs (b) improving service delivery (c) and enhancing customer satisfaction. (D)Ā  No error (e)
    A c Correct Answer Incorrect Answer
    B d Correct Answer Incorrect Answer
    C b Correct Answer Incorrect Answer
    D e Correct Answer Incorrect Answer
    E a Correct Answer Incorrect Answer

    Solution

    The sentence begins with ā€œaims toā€, which requires parallel infinitive forms. Here, ā€œto reduceā€ and ā€œenhancingā€ do not match in form. The error lies in ā€œimprovingā€, which should be ā€œto improveā€ to maintain parallelism.

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