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      Question

      In the following questions, each sentence is divided

      into four parts, which are labelled a, b, c, and d, one of these parts may contain an error. If the sentence is grammatically correct and free from any error, choose No error. The new policy aims (a) to reduce operational costs (b) improving service delivery (c) and enhancing customer satisfaction. (D)  No error (e)
      A c Correct Answer Incorrect Answer
      B d Correct Answer Incorrect Answer
      C b Correct Answer Incorrect Answer
      D e Correct Answer Incorrect Answer
      E a Correct Answer Incorrect Answer

      Solution

      The sentence begins with “aims to”, which requires parallel infinitive forms. Here, “to reduce” and “enhancing” do not match in form. The error lies in “improving”, which should be “to improve” to maintain parallelism.

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