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    Question

    Which of these is included in the mental process of

    acceptance or rejection of a new product?
    A Awareness Correct Answer Incorrect Answer
    B Knowledge Correct Answer Incorrect Answer
    C Evaluation Correct Answer Incorrect Answer
    D All of these Correct Answer Incorrect Answer

    Solution

    The mental process of acceptance or rejection of a new product involves several stages, including: • Awareness: Customers become aware of the new product's existence and features. • Knowledge: Customers acquire information and knowledge about the product, including its benefits, uses, and specifications. • Evaluation: Customers evaluate the product based on their needs, preferences, and the perceived value it offers.

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