Under the Consumer Protection Act, 2019, the NATIONAL Commission has jurisdiction over consumer complaints where the value of goods or services and the compensation claimed exceeds:

Section 73 of the Consumer Protection Act, 2019 provides that the NATIONAL Commission shall have jurisdiction over complaints where the value of the goods/services and the compensation, if any, claimed exceeds TWO CRORE rupees (and over appeals from the State Commission). The statutory ladder splits jurisdiction: the District Commission up to Rs. 50 lakh (Section 34), the State Commission between Rs. 50 lakh and Rs. 2 crore (Section 58), and the National Commission above Rs. 2 crore (Section 73). These three pecuniary tiers are among the most frequently tested consumer-law figures.