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    Question

    Which of the following powers does NOT belong to the

    Central Consumer Protection Authority (CCPA) under the Consumer Protection Act, 2019? 
    A Conducting suo moto inquiries into violations of consumer rights or unfair trade practices Correct Answer Incorrect Answer
    B Ordering recall of defective or unsafe products and reimbursement of prices Correct Answer Incorrect Answer
    C Directly adjudicating consumer complaints and passing binding orders against traders Correct Answer Incorrect Answer
    D Imposing penalties up to Rs. 10 lakhs for misleading advertisements and up to Rs. 50 lakhs for subsequent contraventions Correct Answer Incorrect Answer
    E Taking action against false or misleading advertisements and directing discontinuation Correct Answer Incorrect Answer

    Solution

    The CCPA is established under Section 10 as a regulatory and quasi-judicial body with powers to: (i) inquire into violations suo moto or on complaint (Section 18); (ii) issue directions to cease unfair practices; (iii) recall products and order reimbursement; (iv) impose penalties; and (v) file class-action suits. However, the CCPA cannot directly adjudicate individual consumer complaints or pass binding orders in consumer disputes. That function is reserved for the three-tier consumer forums (District, State, National Commissions). The CCPA acts as a regulatory authority addressing systemic violations, misleading practices affecting consumers as a class, and enforcement of consumer rights at the macro level. Individual complaints must be filed with the appropriate consumer commission.

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