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      Question

      What is the role of the Investigation Wing of the

      Central Authority under the Consumer Protection Act?
      A To provide legal representation for consumers Correct Answer Incorrect Answer
      B To conduct inquiries or investigations as directed by the Central Authority, headed by a Director-General Correct Answer Incorrect Answer
      C To manage consumer complaint resolution directly Correct Answer Incorrect Answer
      D To enforce consumer protection laws through court proceedings Correct Answer Incorrect Answer
      E To offer financial support to consumers involved in disputes Correct Answer Incorrect Answer

      Solution

      Section 15 Investigation Wing: (1) The Central Authority shall have an Investigation Wing headed by a Director-General for the purpose of conducting inquiry or investigation under this Act as may be directed by the Central Authority.

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