Question

    What is the role of the Investigation Wing of the

    Central Authority under the Consumer Protection Act?
    A To provide legal representation for consumers Correct Answer Incorrect Answer
    B To conduct inquiries or investigations as directed by the Central Authority, headed by a Director-General Correct Answer Incorrect Answer
    C To manage consumer complaint resolution directly Correct Answer Incorrect Answer
    D To enforce consumer protection laws through court proceedings Correct Answer Incorrect Answer
    E To offer financial support to consumers involved in disputes Correct Answer Incorrect Answer

    Solution

    Section 15 Investigation Wing: (1) The Central Authority shall have an Investigation Wing headed by a Director-General for the purpose of conducting inquiry or investigation under this Act as may be directed by the Central Authority.

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