Question
Which of the following with respect to consumer
mediation cell is not true?Solution
Consumer Protection Act – Section 74 Establishment of consumer mediation cell.— (1) The State Government shall establish, by notification, a consumer mediation cell to be attached to each of the District Commissions and the State Commissions of that State. (2) The Central Government shall establish, by notification, a consumer mediation cell to be attached to the National Commission and each of the regional Benches. (3) A consumer mediation cell shall consist of such persons as may be prescribed. (4) Every consumer mediation cell shall maintain— (a) a list of empanelled mediators; (b) a list of cases handled by the cell; (c) record of proceeding; and (d) any other information as may be specified by regulations. (5) Every consumer mediation cell shall submit a quarterly report to the District Commission, State Commission or the National Commission to which it is attached, in the manner specified by regulations.
Services such as restaurants and child care are evaluated on _____ properties.
The data accumulated by a public safety officer who measures the speed of all the cars that pass a given point is referred to as _______ data.
A bank identifies high-value customers and assigns them dedicated relationship managers. This practice mainly improves:
The view that an organization should discover and satisfy the needs of its consumers in a way that also provides for society's well-being is known as
Each of the following is a technique for handling objections EXCEPT:
Each of the following can influence customers' perceptions of the authenticity of their service experiences EXCEPT:
A bank that regularly monitors competitor interest rates and adjusts accordingly is following:
Which consumer factor explains preference for branded banks over cooperative banks due to trust perception?
Americans and Canadians are relatively more spendthrift than Indians and the English, when you define individuals using:
Which stage of PLC sees rapid increase in sales?
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