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      Question

      What is 'Business Continuity Planning' (BCP) in the

      context of IT for banks?
      A A financial plan for expanding the bank's business operations Correct Answer Incorrect Answer
      B A marketing strategy for maintaining customer relationships during mergers so that the customer trust is maintained in a continued manner Correct Answer Incorrect Answer
      C A proactive plan ensuring that critical IT systems and business operations continue to function during and after a disaster or disruption Correct Answer Incorrect Answer
      D A compliance framework for meeting RBI's annual audit requirements that ensures all audit requirements are met by the business entity Correct Answer Incorrect Answer
      E A training program for bank employees on customer service continuity Correct Answer Incorrect Answer

      Solution

      BCP encompasses Disaster Recovery (DR) — restoring IT systems after failure — and broader operational continuity. Key metrics: RTO (Recovery Time Objective — how fast must systems recover) and RPO (Recovery Point Objective — how much data loss is acceptable). RBI mandates BCP and DR for all banks under IT Framework guidelines. Banks maintain hot standby Data Recovery (DR) sites with data replication, typically 250+ km from the primary data centre to protect against regional disasters.

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