Question
On 22nd May 2023, which bank has introduced live chat over video and web as customer service channels in India?
Solution
As per the information given below, the correct answer is option D. Bank of Baroda has introduced two new customer service channels - live chat over video and web for customers to interact with the bank. The bank is the first PSU lender in India to offer live video calling through BoB Video Chat and live web chat through BoB Live Chat on its website. In addition, the bank has launched a single 8-digit toll-free number, 1800 5700, which is available around the clock on all days, 24x7x365 in 11 languages. BoB Video Chat and BoB Live Chat are available only during business hours, from 10:00 AM to 6:00 PM, and customers can have all their non-financial queries addressed through these channels.
More Monthly Quiz General Awareness Questions
- Which one of the following pairs is not correctly matched?
- Currency of Malaysia is:
- The only large river of Indian desert is ______.
- The Polavaram Multipurpose Project, seen in the news, is located in which state?
- Which of the following states reported double-digit annual growth rates in Goods and Services Tax (GST) collection in August?
- Which country will host the 'FIDE World Championship Match 2024' between India's D Gukesh and China's Ding Liren?
- What is the name of the Indian Air Force's largest exercise conducted at the Pokhran Field Firing Range in Jaisalmer district?
- Which state government has recently launched the ‘Swayam scheme’ to provide interest-free loans to empower its youth?
- Union Home Minister Amit Shah launched the ‘Vibrant Villages Programme’ (VVP) in April 2023 in which district of Arunachal Pradesh?
- When was the Ujjwala Yojana launched, and which ministry oversees it?
Relevant for Exams:
