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    Question

    What is one of the primary goals of Burgan Bank's

    upgrade to the TCS BaNCS suite?
    A Reducing the number of bank branches Correct Answer Incorrect Answer
    B Standardizing processes and enhancing customer journeys Correct Answer Incorrect Answer
    C Increasing manual processing of transactions Correct Answer Incorrect Answer
    D Lowering employee productivity Correct Answer Incorrect Answer
    E Limiting customer access to digital services Correct Answer Incorrect Answer

    Solution

    The upgrade aims to standardize processes, enhance customer journeys, and improve operational efficiency through digitization.

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