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      Question

      What is one of the primary goals of Burgan Bank's

      upgrade to the TCS BaNCS suite?
      A Reducing the number of bank branches Correct Answer Incorrect Answer
      B Standardizing processes and enhancing customer journeys Correct Answer Incorrect Answer
      C Increasing manual processing of transactions Correct Answer Incorrect Answer
      D Lowering employee productivity Correct Answer Incorrect Answer
      E Limiting customer access to digital services Correct Answer Incorrect Answer

      Solution

      The upgrade aims to standardize processes, enhance customer journeys, and improve operational efficiency through digitization.

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