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Start learning 50% faster. Sign in nowBharti Airtel has launched Airtel Contact Center as a Service (CCaaS), an omni-channel cloud platform. This platform offers enterprises a unified experience for all contact center solutions. The Airtel CCaaS platform enables businesses to access contact center solutions at affordable monthly costs instantly. This also eliminates the need to source voice, cloud, and software separately from multiple vendors. It comes with features like seamless call handling, call routing, call queuing, conference calling, and cloud monitoring accessible across all office locations. Airtel CCaaS can also simplify contact center management and enhance the customer contact experience.
Each of the following is an example of how services to consumers are adding dimensions of authenticity EXCEPT:
Four basic competitive positioning strategies for companies suggested by Michael Porter do not include:
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A local micro-brewery uses a nearby stream to power a water-mill to generate electricity to heat their hops and yeast during the beer fermentation proce...
A broad concept that includes all electronic-based company activities, both within and outside the company is known as a
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Retailers can reduce problems associated with selective retention by:
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An advertising agency that provides the most complete range of services, including market research, media selection, copy development, artwork, and prod...
