Question
Which telecom company has launched Contact Center as a
Service (CCaaS), an omni-channel cloud platform that offers enterprises a unified experience for all contact center solutions & enables access contact center solutions at affordable monthly costs instantly?Solution
Bharti Airtel has launched Airtel Contact Center as a Service (CCaaS), an omni-channel cloud platform. This platform offers enterprises a unified experience for all contact center solutions. The Airtel CCaaS platform enables businesses to access contact center solutions at affordable monthly costs instantly. This also eliminates the need to source voice, cloud, and software separately from multiple vendors. It comes with features like seamless call handling, call routing, call queuing, conference calling, and cloud monitoring accessible across all office locations. Airtel CCaaS can also simplify contact center management and enhance the customer contact experience.
Suggestive selling is a type of:
Long-term value of a customer is best tracked by:
Competition between very dissimilar types of retail outlets that carry some of the same kind of merchandise is referred to as:
Smart systems are called "smart" because
According to marketing managers, each of the following is an example of a sales driver EXCEPT:
Which of the following is an example of Behavioral segmentation?
Segmenting customers based on benefits sought is called:
A bank identifies high-value customers and assigns them dedicated relationship managers. This practice mainly improves:
Current account is best suited for:
Launching an unrelated product under an existing brand name may lead to:
Relevant for Exams:
