E - Samadhan Portal will be regulated and monitored by

Solution

Higher education sector regulator University Grants Commission ( UGC ) will now monitor and resolve all grievances of students and staff in universities through a centralised portal called `e - Samadhan . The e - Samadhan - Online Grievance Registering and Monitoring System is a digital platform for stakeholders to identify and apply for grievances, feedback or queries . This platform ensures transparency, prevents unfair practices in Higher Education Institutions and provides a time - bound mechanism for redressal of the grievances .