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    Question

    Fayol’s principle of scalar chain is best demonstrated

    when: 
    A Employees bypass the hierarchy to speed up communication Correct Answer Incorrect Answer
    B Orders flow directly from the top to the lowest level in sequence. Correct Answer Incorrect Answer
    C Employees independently coordinate across departments. Correct Answer Incorrect Answer
    D Decisions are taken democratically without supervision. Correct Answer Incorrect Answer
    E Managers delegate authority to external consultants. Correct Answer Incorrect Answer

    Solution

    The scalar chain represents the clear line of authority from superior to subordinate — ensuring disciplined communication and control. Fayol did, however, allow exceptions (called the “gang plank”) for direct horizontal communication in urgent situations, balancing order with flexibility.  

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