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      Question

      Fayol’s principle of scalar chain is best demonstrated

      when: 
      A Employees bypass the hierarchy to speed up communication Correct Answer Incorrect Answer
      B Orders flow directly from the top to the lowest level in sequence. Correct Answer Incorrect Answer
      C Employees independently coordinate across departments. Correct Answer Incorrect Answer
      D Decisions are taken democratically without supervision. Correct Answer Incorrect Answer
      E Managers delegate authority to external consultants. Correct Answer Incorrect Answer

      Solution

      The scalar chain represents the clear line of authority from superior to subordinate — ensuring disciplined communication and control. Fayol did, however, allow exceptions (called the “gang plank”) for direct horizontal communication in urgent situations, balancing order with flexibility.  

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