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      Question

      Suppose a customer's complaint is rejected because it is

      currently being formally heard and adjudicated before a state consumer disputes redressal commission. Under which structural constraint does this rejection occur?
      A Exclusions from the Scheme (Non-Maintainable) Correct Answer Incorrect Answer
      B The limitation period criteria Correct Answer Incorrect Answer
      C No Parallel Proceedings maintainability criteria Correct Answer Incorrect Answer
      D Commercial judgments rule Correct Answer Incorrect Answer
      E The advocate representation clause Correct Answer Incorrect Answer

      Solution

      The scheme prevents forum shopping. If a case is actively being litigated, or has already been finalized, before an official consumer forum, civil court, arbitrator, or tribunal, the Ombudsman cannot accept it.

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