Question

Which of the following statements about Herzberg's Two-Factor Theory is INCORRECT?

Q: Answer-Which of the following statements about Herzberg's Two-Factor Theory is INCORRECT?

This is the key insight and common misconception about Herzbergs theory. Hygiene factors salary, working conditions, job security when absent or poor create dissatisfaction. But improving them only removes dissatisfaction it does not produce lasting positive motivation. A pay raise may temporarily reduce dissatisfaction but does not create the intrinsic motivation that drives sustained high performance. Only motivators achievement, recognition, growth create positive, lasting motivation. This is why Herzbergs theory challenged the assumption that paying people more would indefinitely motivate them.

A Hygiene factors such as salary, job security, and working conditions primarily serve to prevent dissatisfaction; their presence alone does not create positive motivation.

B Motivators such as recognition, achievement, responsibility, and growth opportunities are intrinsic and drive higher performance and satisfaction.

C Improving hygiene factors — such as giving employees a pay raise — will consistently result in lasting improvements in employee motivation and productivity.

D The Two-Factor Theory distinguishes between factors that cause dissatisfaction and factors that create satisfaction, suggesting they operate on separate continua.

E A limitation of Herzberg's theory is that it does not account for individual differences in what constitutes a hygiene factor versus a motivator across cultures and roles.

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Which of the following statements about Herzberg's Two-Factor Theory is INCORRECT?

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