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      Question

      How does lateral communication in an organization occur?

      A Information passes upwards Correct Answer Incorrect Answer
      B Information passes downwards Correct Answer Incorrect Answer
      C Information passes diagonally Correct Answer Incorrect Answer
      D Information passes between different departments and functions Correct Answer Incorrect Answer
      E Information passes with no particular direction Correct Answer Incorrect Answer

      Solution

      Lateral communication passes between different departments and functions within the organization at same level. The term lateral communication is also known as horizontal communication. It involves movement of information among peers at similar levels. For example, communication done between different functional areas, such as communication between a manager of marketing department and manager in the finance department, it is known as lateral communication. 

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