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      Question

      How does emotional intelligence impact decision-making

      in public services?
      A It leads to biased decisions Correct Answer Incorrect Answer
      B It has no impact on decision-making Correct Answer Incorrect Answer
      C It enhances decision-making by considering emotions and rationality Correct Answer Incorrect Answer
      D It promotes isolation of decision-makers Correct Answer Incorrect Answer

      Solution

      Emotional intelligence enhances decision-making in public services by considering both emotions and rationality.

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