Question

Why is ethical behavior important for businesses in customer relations?

A To deceive customers Correct Answer Incorrect Answer
B To maximize profits Correct Answer Incorrect Answer
C To ensure product safety and fair pricing Correct Answer Incorrect Answer
D To avoid competition Correct Answer Incorrect Answer

Solution

Explanation: Ethical behavior in customer relations involves providing honest and reliable products or services, avoiding deceptive practices, protecting consumer privacy, and providing fair pricing and advertising.

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