Question
What is the name of the grievance redressal portal for
pensioners?Solution
Centralised Pensioners Grievance Redress And Monitoring System (CPENGRAMS ) is an online computerised system which has been developed with an objective of speedy redress and effective monitoring of the grievances besides providing a fast access to the pensioners. Pensioners can also appeal if they are not satisfied with the redressal of their grievance.
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