Question

New firms in services will have to indulge in this process for a longer period than firms in other industries such as transportation as these firms have to bring about a particular kind of change that customers are significantly comfortable using the service. 1. conduct, bring in, possibly 2. diverge, bring out, terribly 3. include, bring around, increasingly

A Only 2
B Only 3
C Both 1 and 3
D Both 2 and 3
E No improvement required
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