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    Question

    Each sentence has one blank. Choose the most

    appropriate word to make the sentence grammatically and contextually correct. The customer’s complaint was resolved promptly, ______ restoring confidence in the bank’s services.
    A because Correct Answer Incorrect Answer
    B whereas Correct Answer Incorrect Answer
    C although Correct Answer Incorrect Answer
    D unless Correct Answer Incorrect Answer
    E thereby Correct Answer Incorrect Answer

    Solution

    “Thereby” is used to show result or consequence. Here, resolving the complaint led to restored confidence. Other conjunctions fail to express this cause–effect relationship correctly.

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