In “E- Baal Nidan Portal” any person can register a

Solution

National Commission for Protection of Child Rights (NCPCR) to fulfil its mandate and functions under Section 13 of the CPCR Act, 2005 had developed an online complaint mechanism “E-BaalNidan” in 2015.  It is an online portal wherein any person can register a complaint reporting about any violation committed against a child and after such registration, the complainant will get a complaint registration number. Through this number, the progress of redressal of the complaint in the Commission can be tracked by the complainant. The registration form is prepared in a way that all the aspects of a complaint can be enumerated and details can be provided by the complainant. The details that are included in the form are the date of incidence, place of incidence, information about the victim, the authority, the nature and category of complaint, what action was initiated, etc.