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    Question

    Many banks now offering their customers insurance

    offerings would be example of:
    A style changes Correct Answer Incorrect Answer
    B process-line extensions Correct Answer Incorrect Answer
    C service-line extensions Correct Answer Incorrect Answer
    D major service innovations Correct Answer Incorrect Answer
    E None of these Correct Answer Incorrect Answer

    Solution

    Service-line extensions are additions to existing lines of services.

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