Question
The type of need which is clearly specified by the
customer is known as ___________.Solution
Stated: (are specified clearly by the customer) Hungry, need a sandwich Real: (Put a boundary to stated needs) Cheese sandwich at affordable price Unstated: (implicit and not said by the customer) Cheese sandwich with little vegetables Delight: (something that is more than promised) 3 cheese mix sandwich Secret: (needs that we don’t admit) want to finish it quick to give an impression of low diet
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