New Enroll in RBI Grade B New Batch - Starts on May 21

    Question

    The Consumer Protection Act, 2019, introduced which of

    the following new provisions?
    A Establishment of a National Consumer Disputes Redressal Commission (NCDRC) Correct Answer Incorrect Answer
    B Establishment of an e-commerce consumer protection framework Correct Answer Incorrect Answer
    C Reduction of penalties for violations Correct Answer Incorrect Answer
    D Exclusion of e-commerce transactions Correct Answer Incorrect Answer

    Solution

    Explanation: •The Consumer Protection Act, 2019 introduced provisions for protecting consumers in e-commerce transactions, including: oMandatory disclosure of information about goods and services. oLiability for misleading advertisements. oLiability of e-commerce entities for defective goods and deficient services provided through their platform. This law is aimed at ensuring consumer rights in the digital era, where e-commerce transactions have grown rapidly.

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