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      Question

      The Consumer Protection Act, 2019, introduced which of

      the following new provisions?
      A Establishment of a National Consumer Disputes Redressal Commission (NCDRC) Correct Answer Incorrect Answer
      B Establishment of an e-commerce consumer protection framework Correct Answer Incorrect Answer
      C Reduction of penalties for violations Correct Answer Incorrect Answer
      D Exclusion of e-commerce transactions Correct Answer Incorrect Answer

      Solution

      Explanation: •The Consumer Protection Act, 2019 introduced provisions for protecting consumers in e-commerce transactions, including: oMandatory disclosure of information about goods and services. oLiability for misleading advertisements. oLiability of e-commerce entities for defective goods and deficient services provided through their platform. This law is aimed at ensuring consumer rights in the digital era, where e-commerce transactions have grown rapidly.

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