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      Question

      Following mediation in a consumer dispute, if the

      parties reach an agreement on all or some of the issues involved, what is required for the terms of such an agreement?
      A The terms must be verbally confirmed and acknowledged by both parties in the presence of the mediator Correct Answer Incorrect Answer
      B The terms must be reduced to writing, signed by the parties or their authorized representatives, and submitted to the mediator for validation Correct Answer Incorrect Answer
      C The terms must be reduced to writing, signed by the parties or their authorized representatives, and the document must be filed with the court for official record Correct Answer Incorrect Answer
      D The terms must be verbally communicated to the mediator who will then draft a summary for the parties to review and approve Correct Answer Incorrect Answer
      E The terms must be published in a public notice for a specified period before they can be considered finalized. Correct Answer Incorrect Answer

      Solution

      Consumer Protection Act Section 80. Settlement through mediation: (1) Pursuant to mediation, if an agreement is reached between the parties with respect to all of the issues involved in the consumer dispute or with respect to only some of the issues, the terms of such agreement shall be reduced to writing accordingly, and signed by the parties to such dispute or their authorised representatives.

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