Under the Reserve Bank - Integrated Ombudsman Scheme, 2021, which of the following correctly states the scope of complaints that may be filed against banks and other regulated entities for deficiency in service?

The Reserve Bank - Integrated Ombudsman Scheme, 2021, effective from November 2021, consolidated the earlier Banking Ombudsman, Ombudsman for Non-Banking Financial Companies and Ombudsman for Digital Transactions schemes into a single forum. The scheme covers all regulated entities, including banks, non-banking financial companies and payment system participants, and entertains complaints relating to deficiency in service and other specified disputes where the amount involved does not exceed fifty lakh rupees. Such complaints must be filed within one year of the cause of action, the service is free of charge, and a right of appeal lies against the ombudsman's decision before the Reserve Bank itself. The ten lakh and twenty-five lakh limits and the restrictions to particular entities are incorrect, so the fifty lakh rupees and one year formulation is the right answer.