New Enroll in RBI Grade B New Batch - Starts on May 21

    Question

    How do you handle situations where you are required to

    confront someone about their behavior or actions?
    A By addressing the issue directly and respectfully Correct Answer Incorrect Answer
    B By avoiding confrontation altogether Correct Answer Incorrect Answer
    C By becoming aggressive and confrontational Correct Answer Incorrect Answer
    D By discussing the issue with others behind the person's back Correct Answer Incorrect Answer

    Solution

    When confronted with someone's behaviour or actions, the best way is to address the matter immediately and gently. This entails expressing issues using "I" words, carefully listening to the other person's point of view, and being open to finding a mutually accepted solution.

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