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    Question

    Customer feels good irrespective of product he

    experiences ?
    A Company’s products and services meet customers’ expectations Correct Answer Incorrect Answer
    B Comapny’s brand value Correct Answer Incorrect Answer
    C Company’s established a good relation with customers Correct Answer Incorrect Answer
    D Compnay’s stock market value Correct Answer Incorrect Answer
    E None of the above Correct Answer Incorrect Answer

    Solution

    Customer satisfaction (CSAT) is a measure of how well a company’s products and services meet customers’ expectations. It reflects your business’ health by showing how well your products are resonating with buyers.

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