Question
INGRAM is a grievance redressal mechanism for all the
stake holders involved with respect to ___________.Solution
The Department has set up an integrated Grievance Redressal Mechanism (INGRAM) for bringing all stakeholders such as consumers, central and state government agencies, private companies, regulators, ombudsmen, call centres, etc., on a single online Information Technology platform for receipt of grievances from consumers across the country.
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