Question

Under RBI's Fourth Amendment to the Responsible Business Conduct Directions for recovery agencies (effective January 1, 2027), device functionality-restricting apps on a borrower's phone can only impose full restrictions after how many Days Past Due (DP

Q: Answer-Under RBI's Fourth Amendment to the Responsible Business Conduct Directions for recovery agencies (e...

Under the updated recovery-conduct framework, functionality-restricting device-locking apps may only be deployed on loans that financed the specific mobile device gradual restrictions can begin only after 30 Days Past Due DPD, with full restrictions permitted only after 60 DPD, and outgoing calls cannot be blocked before 60 DPD. Essential features -- incoming calls, SMS, and emergency SOS -- can never be restricted, and the device must be unlocked within 1 hour of fee realisation, with delays attracting a Rs 250-per-hour penalty payable to the borrower.