Question
What is the name of the portal that facilitates the
automatic triggering of activities for pending tasks nearing the Turnaround Time and complaints registered through this Portal will flow to the insurer's system as well as the IRDAI repository?Solution
Bima Bharosa Portal sets up alerts for pending tasks nearing the laid down Turnaround Time. The system automatically triggers activities at the appropriate time through rule based workflows. A complaint registered through Bima Bharosa Portal will flow to the insurer's system as well as the IRDAI repository.
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