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    • Question

      Enhanced Access & Service Excellence (EASE) was launched

      in January 2018 and the GoI has launched the 5th version of EASE i.e. EASE 5.0, which is not a theme of EASE 5.0?
      A Digitally - enabled customer offerings Correct Answer Incorrect Answer
      B Big data and analytics Correct Answer Incorrect Answer
      C Modern Technology Capabilities Correct Answer Incorrect Answer
      D Employee development and Governance Correct Answer Incorrect Answer
      E Strategic 5-year Roadmap Correct Answer Incorrect Answer

      Solution

      Five Agenda/themes of Ease 5.0 ●     Digitally - enabled customer offerings ●     Big data and analytics ●     Modern Technology Capabilities ●     Employee development and Governance ●     Collaborative and development-focused banking

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