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      Question

      The following is (are) the key components of a

      business process Re-engineering programme? i.              Product development ii.             Service delivery iii.            Customer satisfaction  
      A Only i and ii only Correct Answer Incorrect Answer
      B Only i and iii only Correct Answer Incorrect Answer
      C Only i, ii and iv only Correct Answer Incorrect Answer
      D Only ii, iii and iv only Correct Answer Incorrect Answer
      E All the above Correct Answer Incorrect Answer

      Solution

      The correct answer is E

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