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    Question

    What was Hawthorne’s observation regarding people’s

    behaviours at workplace?
    A People need to belong to a 'social group' Correct Answer Incorrect Answer
    B People need heat and good lighting to work well Correct Answer Incorrect Answer
    C Money is a motivator to majority Correct Answer Incorrect Answer
    D It makes no difference in their performance however you treat people at work Correct Answer Incorrect Answer
    E All of the above Correct Answer Incorrect Answer

    Solution

    The Hawthorne experiments discovered that if people are treated with due respect and managers take an interest in them (or in other words treat them as Theory y employees), they are more likely to be motivated to higher performance and thereby be of more value to the company. While the experiments were carried out in the late 1920s they still have application and relevance today since they recognised that employees are people who need a sense of belonging to unlock commitment, loyalty and motivation. 

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