Question

    As per RBI directions, a Credit Information Company must

    resolve complaints within:
    A 15 calendar days Correct Answer Incorrect Answer
    B 30 calendar days Correct Answer Incorrect Answer
    C 45 business days Correct Answer Incorrect Answer
    D 7 business days Correct Answer Incorrect Answer
    E 21 calendar days Correct Answer Incorrect Answer

    Solution

    CICs like CIBIL must address customer grievances within 30 calendar days from the date of receipt of the complaint.

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