Question

Which of the following pairs correctly matches a component of Emotional Intelligence (Goleman's framework) with its correct description?
I.   Self-Awareness — The ability to recognise and understand one's own emotions and their impact on thoughts and behaviour.
II.  Social Skills — The ability to manage emotions in others to steer them in desired directions, including conflict management and building networks.
III. Empathy — The ability to suppress one's own emotional responses in professional contexts to avoid interpersonal conflict.
IV.  Self-Regulation — The ability to control or redirect disruptive impulses and moods, and the propensity to suspend judgement before acting. Which of the above is/are correctly matched?

A I, II and IV only
B I and IV only
C II and III only
D I, III and IV only
E All four are correctly matched
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