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      Question

      Which of the following most accurately defines

      Organisational Culture in the context of management?
      A The formal written rules, standard operating procedures, and regulations governing employee behaviour Correct Answer Incorrect Answer
      B The physical layout, infrastructure, and aesthetic design of an organisation's workspace Correct Answer Incorrect Answer
      C The shared values, beliefs, assumptions, and behavioural norms that define how members of an organisation think, interact, and operate Correct Answer Incorrect Answer
      D The strategic plan and long-term financial targets documented in an organisation's annual report Correct Answer Incorrect Answer
      E The incentive and remuneration structure designed to motivate employee performance Correct Answer Incorrect Answer

      Solution

      Organisational Culture refers to the informal, often unwritten system of shared values, beliefs, assumptions, and behavioural patterns that characterise a particular organisation. It shapes the work environment, influences how decisions are made, how employees treat each other and customers, and is often described as 'the way things are done around here'. Edgar Schein's three-level model identifies artefacts (visible elements), espoused values (stated principles), and basic underlying assumptions (deeply held beliefs) as the layers of organisational culture. It is distinct from formal rules, strategy, or compensation systems.

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