Question
What is the purpose of a 'quality
circle'?Solution
A 'quality circle' is mostly geared towards finding improvements. A Quality Circle is a participation management technique to manage and improve the quality of the entire organization. The power of a Quality Circle comes from mutual trust between managers and employees, which lead to more mutual understanding. The purpose of a Quality Circle is to build towards a good relationship with employees, so they will show more interest and devotion in the work they do. This will result in increased quality, productivity and cost reduction. Objectives of Quality Circles: Some of the broad objectives of the Quality Circle are: i. To improve quality, productivity, safety and cost reduction ii. To give chance to the employees to use their wisdom and creativity iii. To encourage team spirit, cohesive culture among different levels and sections of the employees iv. To promote self and mutual development including leadership quality v. To fulfill the self-esteem and motivational needs of employees vi. To improve the quality of work-life of employeesÂ
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