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    Question

    Why is written communication often preferred in

    organizations?
    A It ensures quick feedback from the receiver Correct Answer Incorrect Answer
    B It is the least expensive medium of communication Correct Answer Incorrect Answer
    C It allows maximum flexibility in delivering the message Correct Answer Incorrect Answer
    D It serves as a permanent record and proof for future reference Correct Answer Incorrect Answer
    E All of the above Correct Answer Incorrect Answer

    Solution

    Written communication, unlike oral communication, provides a documented record that can be referred to in the future. This makes it especially valuable in organizations for policies, contracts, agreements, instructions, and compliance matters. • While oral communication may lead to quicker responses (Option A), written communication is not always the fastest. • Written methods can be more expensive and time-consuming than verbal exchanges (Option B → not always true). • Flexibility (Option C) is limited since once written, the message is less adaptable compared to verbal interaction. • The real strength of written communication lies in its accuracy, reliability, and ability to serve as proof in case of disputes or clarification needs. Thus, the main advantage making written communication the preferred mode is that it can be used later as proof.

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