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      Question

      Rekha is a teller at a bank. She was recently given the

      task of also helping customers with the paperwork for opening savings accounts. This is an example of _____.
      A Job description Correct Answer Incorrect Answer
      B Job specification Correct Answer Incorrect Answer
      C Job enlargement Correct Answer Incorrect Answer
      D Job enrichment Correct Answer Incorrect Answer
      E Job rotation Correct Answer Incorrect Answer

      Solution

      This is job enlargement as it’s a horizontal extension of job which does not require any new skill set. Horizontal expansion of job Increases scope of job by adding more tasks to it Related tasks are combined or tasks not requiring any new skill set Widened and more tasks added to remove monotony of work and sense of higher achievement Not accompanied by additional authority.

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