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      Question

      What concept, introduced by Frederick Herzberg, refers

      to factors that, when present, contribute to job satisfaction, but when absent, do not cause dissatisfaction?
      A Hygiene Factors Correct Answer Incorrect Answer
      B Motivators Correct Answer Incorrect Answer
      C Expectancy Factors Correct Answer Incorrect Answer
      D Achievement Factors Correct Answer Incorrect Answer
      E Rewarding Elements Correct Answer Incorrect Answer

      Solution

      According to Herzberg's Two-Factor Theory, hygiene factors are essential for preventing dissatisfaction when present but do not significantly contribute to satisfaction.

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