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      Question

      What is a characteristic of the root cause analysis

      problem-solving technique?
      A Ignoring underlying causes Correct Answer Incorrect Answer
      B Identifying the underlying causes of a problem Correct Answer Incorrect Answer
      C Avoiding data collection Correct Answer Incorrect Answer
      D Rapid solution implementation Correct Answer Incorrect Answer
      E None of the above Correct Answer Incorrect Answer

      Solution

      Root cause analysis involves identifying the underlying causes of a problem to prevent its recurrence.

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