Question
What is the role of the Banking Ombudsman in India?
Solution
The Banking Ombudsman is an official appointed by the Reserve Bank of India (RBI) to resolve customer complaints against banks. The ombudsman investigates complaints related to issues such as ATM transactions, credit card disputes, and other banking-related matters, and tries to find a solution that is acceptable to both the customer and the bank. Therefore, option A is correct.
Red Data book is the source book which keeps a record of:
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