Question

In a rigid, traditional bureaucracy, an Assistant Manager in Department A needs to communicate urgently with an Assistant Manager in Department B to prevent a production error. Following the formal Chain of Command would take too long. According to Henri Fayol, the structural innovation that allows these two individuals to communicate directly across departments is known as ______

Q: Answer-In a rigid, traditional bureaucracy, an Assistant Manager in Department A needs to communicate urgen...

Fayol recognized that the strict Scalar Chain vertical hierarchy could lead to dangerous delays. He proposed the Gang Plank or bridge, which allows lateral communication between peers in different departments, provided their respective superiors are informed and have given prior consent, thus maintaining the hierarchy while ensuring speed.