Question
Which of the following NBFCs will be appointing the
internal Ombudsman as per the recent guidelines of RBI?Solution
As per the recent guidelines by RBI NBFCs fulfilling the following criteria as on date would be required to appoint the IO: a) Deposit-taking NBFCs (NBFCs-D) with 10 or more branches. b) Non-Deposit taking NBFCs (NBFCs-ND) with asset size of Rs.5,000 crore and above and having public customer interface. The following types of NBFCs will be excluded from the applicability of this direction: a) Stand-alone Primary Dealer; b) Non-Banking Financial Company - Infrastructure Finance Company (NBFC-IFC); c) Core Investment Company (CIC); d) Infrastructure Debt Fund - Non-Banking Financial Company (IDF-NBFC); e) Non-Banking Financial Company – Account Aggregator (NBFC-AA); f) NBFC under Corporate Insolvency Resolution Process; g) NBFC in liquidation; h) NBFC having only captive customers.
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