Question
What is the maximum award that can be imposed by the
NBFC Ombudsman in India, as decided by the RBI?Solution
The RBI has recently launched the Ombudsman Scheme for the NBFCs operating in India, under the Section 45L of the RBI Act 1934. The maximum award that can be passed by such an ombudsman will be Rs 10 lakhs whereas an appeal can be filed against the award within 30 days with a deputy governor of the RBI. There is no fee involved in filing a complaint with the NBFC Ombudsman.
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