Question

In which of the following phases of change does the organisations require support to sustain the change?

A Un-freezing Correct Answer Incorrect Answer
B Changing Correct Answer Incorrect Answer
C Refreezing Correct Answer Incorrect Answer
D Movement Correct Answer Incorrect Answer
E Reinforcement Correct Answer Incorrect Answer

Solution

Kurt Lewin developed a change model involving three steps: unfreezing, changing (Moving) and refreezing. The model represents a very simple and practical model for understanding the change process.

  • Unfreezing: Overcome the pressures of both individual resistance and group conformity
  • Movement (change): To a new state
  • Refreezing: Stabilizing the change by balancing driving and restraining forces
 

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