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      Question

      Manish is going on a vacation and needs to book a hotel.

      He shortlists 3 hotels and is now comparing them on basis of cost, facilities available and proximity to tourist sites. Which step of decision making is Manish performing?
      A Generating the alternatives Correct Answer Incorrect Answer
      B Defining the selection criteria Correct Answer Incorrect Answer
      C Evaluating the alternatives Correct Answer Incorrect Answer
      D Reviewing the decision Correct Answer Incorrect Answer
      E Removing biases Correct Answer Incorrect Answer

      Solution

      The steps in decision making include: · Identification of the problem or goal · Identification of criteria and importance of those criteria · Generate alternatives/ Identify alternatives · Gather evidence and evaluate alternatives · Select 'best' alternative i.e. take decision · Review of the decision Here, Manish has already identified the alternatives (shortlisted 3 hotels) and is now evaluating them based on his criteria (cost, facilities available and proximity to tourist sites).

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