Question

A health insurance claim is lodged on 1st April and settled on 30th May for ₹1.5 lakh. The policy states a 30-day claim settlement benchmark. Discuss the regulatory implications and policyholder grievance options.

A No violation
B Violation of TAT norms; customer can escalate to IRDAI
C Late payment fine applies
D Can reapply for claim
E No action required
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