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    Question

    Which of the following refers to process element of the

    marketing mix?
    A Training and development of the staff. Correct Answer Incorrect Answer
    B Making the sales outlet look attractive. Correct Answer Incorrect Answer
    C Deciding the Capacity of customers that one sales person can handle. Correct Answer Incorrect Answer
    D Giving rewards for good members of the staff. Correct Answer Incorrect Answer

    Solution

    The correct answer is B

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